02 · AI Agent
Custom AI Agent
Useful answers, grounded in your information and rules.
The problem
Your teams often answer the same questions and search for information across scattered documents. A generic assistant knows neither your business nor your boundaries. I design an agent around a specific use case, with authorized sources, permitted actions, and situations that must be referred to a person.
This is for you if…
- The same questions come up every week.
- Finding information requires consulting several documents.
- You want to use AI with a clear scope and clear rules.
What changes
- Repetitive responses drafted one by one.
- Manual research across scattered sources.
- AI tools used without a common framework.
- An initial response or draft for anticipated cases.
- Sources selected for a defined use.
- Explicit limits and human handoff for exceptions.
How it runs
- 01
Choose a concrete use case
We define the users, the requests to be handled, and the criteria that will be used to assess the agent’s usefulness.
- 02
Prepare the sources and boundaries
We select the relevant documents and access permissions. The authorized actions and cases requiring validation are defined.
- 03
Test with real-world cases
I build an initial agent and measure its responses on representative examples, including ambiguous or out-of-scope requests.
- 04
Deploy and adjust
The agent is integrated into the intended workflow. We monitor its limitations and adjust its sources and instructions.
The questions I get asked
Can the agent make mistakes?
Yes. We plan for testing, limits, and human oversight. For sensitive use cases, its responses remain suggestions to be verified.
What data does it need?
Only the information necessary for the use case. Providers’ sources, access, and processing conditions are reviewed during scoping.
Can it act in my tools?
If the tools allow it and if it meets the need. Actions are limited to the agreed scope, with validation when necessary.
What cost should be expected?
The quote distinguishes implementation from any recurring costs of the services used. Usage volume and integrations influence the budget.
Does this match your situation?
Twenty minutes are enough to tell whether this is the right answer to your need.